ELEGANZZA — a brick-and-mortar fashion chain with mall presence across Russia — grew online revenue 300% and site traffic 70% after EZCA rebuilt its entire digital operation.
ELEGANZZA is a women's fashion and accessories brand with a national retail presence across Russian shopping centers. To break into online sales, the brand needed more than ad spend — it needed a digital strategy, tech stack, CRM, and in-house team structure built from scratch. EZCA delivered all of it: media planning, CRM segmentation, IT deployment, SEO and contextual ad relaunch, and targeted social campaigns — resulting in 300% online revenue growth and 70% site traffic increase.
ELEGANZZA had earned its market position the traditional way — quality product, mall locations across Russia, and consistent brand presentation in-store. But as fashion buying shifted online, the brand had no functioning digital sales engine. The website was underperforming, there was no CRM in place to segment or re-engage customers, the IT infrastructure couldn't support a modern e-commerce operation, and marketing spend had no clear channel strategy behind it. The gap between brand recognition offline and online was widening. The business needed to move fast — not just run ads, but build the entire digital operation.
EZCA began with a full audit of ELEGANZZA's existing marketing channels and digital presence, identifying what was working, what was broken, and what was missing entirely. A comprehensive media plan was developed covering all digital channels. The CRM database was built out with customer segmentation logic to enable personalized communication at scale. A new IT stack was deployed to support the e-commerce strategy. SEO and contextual advertising were relaunched simultaneously, delivering a 70% traffic increase. Targeted social campaigns on Instagram and VK were calibrated against audience data to reach ELEGANZZA's core buyers precisely — contributing an additional 80% traffic lift. A seasonal summer sale campaign was activated as a dedicated push, driving a 150% sales increase during that window. Throughout the engagement, EZCA also built out the internal marketing team structure, so ELEGANZZA could sustain and iterate on the strategy independently.
Online revenue grew 300% — the clearest measure of the engagement's business impact. Site traffic increased 70% from combined SEO and contextual ad activity, with targeted social contributing a further 80% lift. The summer seasonal push delivered 150% sales growth in that period alone. Beyond the numbers, the brand gained full-funnel visibility: leadership could now see traffic sources, conversion rates, and customer behavior across every channel through the integrated analytics setup. ELEGANZZA exited the engagement with a functioning digital operation, a built internal team, and a strategy roadmap — not just a campaign.
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